Career Counselor

Program Staff | Full-Time | Hybrid | Greater Boston, Massachusetts

Reports to: Certification Program Lead

Salary: 58,000–62,000, commensurate with experience (exempt)

Schedule: Full-time, 40 hours per week, Monday through Friday

Location: Hybrid, Massachusetts, with approximately two days per week in person in Cambridge

Start Date: Open until filled. Expected start date: January 2027

Position Overview

The Career Counselor guides ABN’s candidates from career plan to job offer and beyond. Reporting to the Certification Program Lead, the Counselor provides individualized career counseling and job placement support for candidates in the Skilled Immigrant Certification Program. The Counselor works closely with a team of trained volunteer career advisors.

Success in this role means every candidate has a clear career development plan, gets hands-on support to land a job that matches their training and offers room to advance, and earns the credentials they need.

This is a hands-on role for someone who builds trust quickly, keeps candidates moving forward, and uses data to stay on track.

Core Responsibilities

1. Career Counseling and Planning

  • Build an individualized career plan with each candidate, grounded in their training, experience, and goals, and building on the intake assessment completed by the Certification Program Lead.
  • Provide support for candidates on resume, cover letter, and LinkedIn profile development
  • Hold office hours for candidates in the career development and job search stages. 
  • Lead group workshops on topics such as the U.S.-style résumés, LinkedIn, interviewing, and networking.
  • Help candidates understand U.S. hiring practices and workplace norms, and build professional networks in their field.
  • Follow up quickly with candidates who miss sessions or go quiet, and help them get back on track.

2. Job Placement and Career Advancement

  • Match candidates to job openings and support applications, interview preparation, and offers.
  • Guide candidates in finding opportunities that suit their professional background and interests.
  • Follow up with employers on placements through ABN’s employer partnerships lead, who owns each employer relationship.
  • Confirm each placement holds for at least 30 days, and support candidates through their first months on the job.
  • Stay current on hiring trends in the fields our candidates come from.

3. Volunteer Career Advisor Collaboration

  • Match advisors with candidates while remaining the internal primary contact for each candidate.
  • Work closely with volunteer career advisors who share one-on-one counseling sessions and group sessions.

4. Outcomes, Data and Reporting

  • Meet program and grant outcomes for career plans, field-aligned placements and credential milestones, and flag risks early.
  • Record sessions, advisor check-ins, placements, and referrals accurately in Salesforce.
  • Provide timely, accurate data for funder reports.

Success in the First 12 Months

The Career Counselor will be expected to:

  • Ensure every enrolled candidate has an individualized career plan.
  • Support candidates in securing jobs in their field that are not subsidized placements, and keep them for at least 90 days.
  • Support candidates’ progress on recredentialing steps, licenses and credentials, bridge trainings, and English proficiency.
  • Collaborate with a team of volunteer career advisors who share the counseling and workshop load.
  • Keep complete, timely records that support accurate reporting.

Qualifications

Required

  • At least two years of career counseling, coaching, or job placement experience with adult job seekers.
  • Demonstrated success helping people build career plans and secure employment.
  • Working knowledge of the labor market and hiring trends in Massachusetts.
  • Experience recruiting, training, or supervising volunteers.
  • Experience working with employers on hiring and placements.
  • Organized, accurate record-keeping.
  • Bachelor’s degree or equivalent experience.

Preferred

  • Experience working with internationally trained professionals, immigrants, or refugees, including lived experience.
  • Knowledge of credential recognition or licensing pathways in healthcare, engineering, IT, or other professions.
  • Experience leading group workshops for adult job seekers
  • Experience with Salesforce or another CRM or case-management system.
  • A career development credential, such as GCDF or an NCDA certification.

ABN recognizes that qualified candidates may bring these capabilities through different combinations of professional, community, educational, and lived experience.

Compensation and Benefits

  • Salary: 58,000–62,000 annually, commensurate with experience.
  • Health benefits: Medical, dental, and vision coverage in accordance with ABN policies.
  • Paid time off: Vacation, sick time, paid holidays, and other leave in accordance with ABN policies.
  • Professional development: Annual professional-development support.
  • Work arrangement: Hybrid, with approximately two days per week in person in Cambridge.
  • Schedule: Primarily Monday through Friday, with occasional evening or weekend responsibilities.

About African Bridge Network (ABN)

African Bridge Network is a Massachusetts-based nonprofit workforce development organization that helps internationally trained professionals rebuild their careers and access quality employment.

ABN develops career pathways, fellowships, certification programs, employer partnerships, and other workforce initiatives that connect skilled immigrant talent with opportunities in healthcare, technology, clean energy, and other high-demand sectors.

ABN is entering an important period of growth. The Career Counselor will help candidates turn their training and experience into quality jobs and lasting careers.

How to Apply

Application Deadline: Friday, December 11, 2026

Please submit the following to Maddy Crudele at info@africanbn.org with the subject line:

Career Counselor Application — [Applicant Name]

  • Resume.
  • Cover letter of no more than a page describing your approach to career counseling and your interest in ABN’s mission.

Applications will be reviewed on a rolling basis. If you need an accommodation at any point in the hiring process, contact Maddy Crudele at info@africanbn.org.

African Bridge Network is an equal opportunity employer committed to building an inclusive team. We strongly encourage applications from individuals with professional or lived experience in African, immigrant, refugee, and other internationally trained communities.